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Bug : Rating points not being awarded

Today I logged into lichess and tried playing as usual, and I saw that no ratings were changed after the game, I therefore thought that the game must've been a casual game and tried manually creating a game to make sure it wasn't casual. Once again, no ratings were changed. Then, I looked into what it could be on the contact page and determined that it wasn't either of the possible causes mentioned (playing against bots and playing casual games).
Oh baby baby, how was I supposed to know... that something wasn't right here ...

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